Privacy Policy

At Lumior Jewelry, your privacy is as precious to us as our collections. This Privacy Policy outlines how we collect, use, and protect your personal data in accordance with international privacy standards (GDPR).

1. Information We Collect

When you visit Lumior or make a purchase, we collect certain information to provide a seamless experience:

  • Personal Data: Name, shipping address, billing address, and email address.
  • Payment Data: We use secure, encrypted payment processors. Lumior does not store your full credit card details.
  • Device Data: Information about your browser, IP address, and time zone (via cookies).

2. How We Use Your Information

We use your data to:

  • Process and fulfill your orders.
  • Communicate with you regarding your purchase or customer service inquiries.
  • Screen for potential risk or fraud.
  • Provide you with personalized marketing and updates (only if you have opted in).

3. Sharing with Third-Party Partners (Fulfillment)

To bring our "Legacy of Style" to your doorstep, we work with specialized global partners.

  • Fulfillment & Logistics: We share your name, shipping address, and phone number with our vetted fulfillment and supply partners solely for the purpose of processing, packaging, and shipping your order. These partners are contractually obligated to protect your data and only use it for delivery purposes.
  • Service Providers: We use industry-standard platforms (such as Shopify) to power our online store and analytical tools to understand how our customers shop and interact with our collections.

4. Data Retention

When you place an order through the site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

5. Your Rights

If you are a resident of the European Union, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. To exercise these rights, please contact us at info@lumiorjewelry.com.

6. Security

We take industry-standard precautions and follow best practices to make sure your personal information is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.